Privacy Policy
This Privacy Policy describes how Portail (“we”, “our”, or “us”) handles personal information when you use our services.
Last updated: February 28, 2026
What Portail is
Portail is a platform that helps freelancers and agencies create branded client portals to share work, communicate deliverables, and provide a professional delivery experience. This Privacy Policy explains what information we collect, why we collect it, and how we handle it.
What data we collect
Account information
When you create an account, we may collect information such as your name and email address.
Portal content
When you create a portal, we may store portal-related content you submit, such as text, links, uploaded files, and branding assets (for example, logos).
Basic usage data
We may collect basic technical and usage information such as IP address, browser type, device information, and activity related to using the service (for example, page interactions and portal access events).
Why we collect the data
We use collected information to:
- Operate and provide the service (authentication, portal creation, and delivery).
- Manage accounts and portals.
- Improve performance, reliability, and security.
- Communicate important product, security, or policy updates.
Cookies & tracking
Login/session cookies
We use cookies or similar technologies that are necessary to keep you signed in and to maintain your session.
Basic analytics
If analytics are enabled, we may use them to understand usage and improve the product. We aim to keep analytics minimal and focused on product improvement.
How data is stored & protected
We take reasonable administrative, technical, and organizational measures to protect your information.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Third-party services
Portail may rely on third-party providers to operate. Based on the current implementation, this includes:
- Authentication & database/storage: Supabase
If additional third-party services (such as analytics providers) are introduced in the future, we will update this policy accordingly.
Data retention & deletion
- We keep data while your account is active and as needed to provide the service.
- You can request deletion of your data, or it may be deleted when your account is removed, subject to legal or operational requirements.
Your rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you.
- Request corrections to inaccurate data.
- Request deletion of your data.
- Withdraw consent where processing is based on consent.
Children’s privacy
Portail is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Policy updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact information
If you have questions or requests regarding this Privacy Policy or your data, contact us at: support@portail.com